Question: After we booked a family cruise with Norwegian Cruise Line, we decided to hold a wedding for our daughter on the beach in Cabo San Lucas, Mexico. Our travel agent told us we would have to go through Norwegian’s wedding planners, an agency called The Wedding Experience.
We found the agency’s wedding coordinator unresponsive. The day before departure, I called several times to ask if everything was in place. The coordinator only re-sent paperwork we already had filled out and returned weeks ago. We left for our cruise not knowing if the wedding was going to take place.
On board, the ship’s cruise coordinator informed us our paperwork was not in order but graciously helped us fix the problems. Afterward, we were told we would receive our wedding pictures within a week to 10 days. Months later, my daughter received an e-mail from The Wedding Experience indicating the pictures could be purchased for an additional $550 — on top of the $2,500 we already paid for the wedding package. We also were charged a $250 late-booking fee rather than $150 as indicated on our contract. Can you help us get our wedding photos and a fee refund?
http://www.usatoday.com/travel/columnist/burbank/2007-11-01-travelersaid_N.htm
See also destination wedding ideas